Do I need a developer to set up Zendesk?

No. Authorisation happens through Zendesk's standard sign-in flow, directly from your ecolyptus integrations settings — no API keys or code required.

Can I disconnect it later?

Yes. Disconnecting removes ecolyptus's access immediately and can be done from the same Integrations screen at any time.

What data does ecolyptus access?

Only what's needed for this integration to work, based on the permissions you approve during authorisation. Ticket context syncs from Zendesk into ecolyptus, so support conversations carry the relevant energy data alongside them.

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The Difference
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For Professionals
Energy & sustainability consultants
For Business Users
Energy managers & ESG teams

CRM & Support Integration

Zendesk

Sync support tickets so your team has energy context when helping customers.

Book a Demo

< 1 min

To connect

OAuth

Secure authorisation

2-way

Data stays in sync

1 click

To disconnect, any time

🔗

Connect in under a minute

Authorise Zendesk directly from your ecolyptus integrations settings — no API keys or developer setup required.

Connect from System Settings → Integrations
Uses Zendesk's standard authorisation flow
Revoke access at any time from the same screen

🔄

Stay in sync automatically

Ticket context syncs from Zendesk into ecolyptus, so support conversations carry the relevant energy data alongside them.

No manual exports or re-entry once connected
Changes reflect on both sides without extra steps
Works alongside your other connected tools

🔒

You control access

ecolyptus only accesses what you authorise during setup — nothing more.

Granular authorisation scopes, set by you
Disconnect instantly without contacting support
No credentials stored outside the authorisation token

Frequently Asked Questions

Ready to connect Zendesk?

Connect Zendesk from your ecolyptus integrations settings, or book a demo to see it in action first.

Book a Demo